| Answer / Solution |
 |
- Why move to the cloud?
- The move to the cloud is one that enhances the user experience of InsurancePro
- The move to the cloud leverages systems with improved security
- The move to the cloud leverages systems that are capable of faster download and upload speeds making your experience a better one
- The move to the cloud leverages systems with more redundancy. This ensures that if something goes wrong, your files are still right and available.
- What is the uptime for these cloud systems?
- Anticipated uptime is 99.9%
- What is the backup schedule?
- Daily
- What security measures are used to protect my data and keep it safe?
- Each file is encrypted
- Your files are transferred over an encrypted connection preventing prying eyes from viewing the data. This is another level of encryption that is in addition to each file being encrypted.
- Your files can only be saved, downloaded, updated, and deleted with appropriate permissions available only to ITC software.
- What information do I need to know for firewalls and proxy server configurations?
- We have entered into a relationship with Rackspace to use their Files solution. You will need to give InsurancePro access to the following locations as it uses ReSTful services with these servers:
- Server/Port
- auth.api.rackspacecloud.com / 443
- storage101.ord1.clouddrive.com / 443
|
FAQ ID # 152
Print this FAQ
