Help Center
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Top 10 FAQs
ACORD Forms Overview
ACORD Forms Use In InsurancePro
I am an existing user and got a new computer, how do I install and connect to my IP database?
How do I set up IVANS.Net for downloads from carriers into insurancePro?
How do I get support for InsurancePro?
How do I install InsurancePro (New User or Demoing product)?
Are there any training videos available?
I have a suggestion for a feature for InsurancePro, how to I submit it?
How do I get removed from the list of receiving update and newsletter notifications?
Other Helpful Product Links
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Recently Added FAQs
Payments Processing
Payments Processing in InsurancePro
I have a number of duplicated entries. Is there a way to merge two policies? Some were added with partial policy numbers and while it is clearly the same policy, I have 2 records. For example, GMAC policies like SAC0981403-01 is also entered as 0981403 - missing the SAC and the -01. Also, Alfa Vision uses 14-01-xxxxxxxx as the full policy number and we have a number of them with both the full and partial records. Tom White
Bridging Policy Data to EZLynx
Bridge Policy Data from InsurancePro to EZLynx
Find Client Screen Help
Find Client Screen Help - How to use the Find Client Screen
Agent Login Configuration Screen
Agent Login Configuration Screen Help
Agency Location Configuration Screen Help
Agency Location Configuration Screen Help
InsurancePro Configuration Screen Help
Configuration
How do I know if I have .NET 3.5 SP1?
.NET Version Check
What ports do I need to have open for IP?
How to convert from the demo database to your live database.