FAQ ID # 408 - How to change the text that is displayed in the event no carriers rate.

Answer / Solution

The text that is displayed on the website when no carriers rate can be hidden and/of changed by overriding the CSS.
By default, there are two sentences that are displayed. The first sentence "Thank you for the opportunity to quote your auto insurance." has a class of ErrorLabel. The second sentence "One of our agents will contact you very shortly with the lowest rate possible!." has a class of AdditionalErrorLabel .

To hide and/or change the text:

Log in to your Admin Console
Click on the Design tab
Enter the CSS as listed below, changing "insert your text here" to your own text.
Click Save Changes when done.

NOTE: to overwrite the existing text, you need both parts of the code below for each sentence.

For the Legacy System do the Following

CSS to hide the default first sentence:

.ErrorLabel

{

display: none;

}

CSS to insert or add a custom first sentence:

.ErrorLabelOverride:before

{

content : "insert your text here";

}

CSS to hide the default second sentence:

.AdditionalErrorLabel

{

display: none;

}

CSS to insert or add a custom second sentence:

.AdditionalErrorLabelOverride:before

{

content : "insert your text here";

}

For the New System add this info -

Here is the css that will let them change what's displayed:

#pgContactMethod div.stepTitle { display:none }

#pgContactMethod > div.innerPage:after { content: "Your message goes here"; }

#pgContactMethod > div.innerPage > div.inputPanel { display: none; }

And if they want to change font size, color, etc, they can do that here:

#pgContactMethod > div.innerPage:after

NOTE: if you want this text to also appear when viewed in a mobile device, click on the Mobile tab and enter the same text above.