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FAQ ID # 407
Change text displayed after Contact Me/Contact Us
Last Update : 2018/01/17
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Question / Issue
How to change the response displayed on the website after consumer clicks "Contact Us/Contact Me".

Answer / Solution

The text that is displayed on the website after a consumer clicks a "Contact Me" can be hidden and/of changed by overriding the CSS. 
By default, there are two sentences that are displayed to a consumer after they click Contact Me.  The first sentence "Thank you for visiting our website." has a class of FinalTextLabel1.   The second sentence "One of our agents will contact you shortly." has a class of FinalTextLabel2.

To hide and/or change the text:

  1. Log in to your Admin Console
  2. Click on the Design tab
  3. Enter the CSS as listed below, changing "insert your text here" to your own text.
  4. Click Save Changes when done.

 

 CSS to hide and/or change the first sentence:

.FinalTextLabel1 {display:none !important;}
.FinalTextLabel1Override:before
{content : "insert your text here";}

 CSS to hide and/or change the second sentence:

.FinalTextLabel2 {display:none !important;}
.FinalTextLabel2Override:before {content : "insert your text here";}

 

 NOTE: if you want this text to also appear when viewed in a mobile device, click on the Mobile tab and enter the same text above.

 



Direct Link to This FAQ
http://www.itcdataservices.com/support/ecmpfaq/?f=407

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Contact Me Contact Us

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