TurboRater Help Center

TurboRater Help Center

Welcome to our Help Center.

If you can't find an answer to your question, you can submit it to us to receive a personalized reply by e-mail.

Top 10 FAQs

	What are the current Comparative Core Version numbers?
	What is Netspawn?
	When attempting to bridge I get this error message: "Internet Explorer has modified this page to help prevent cross-site scripting. Click here for more information.” How do I fix it?
	MVR Frequently Asked Questions
	How do I email a quote from the Comparative Rater to my insured?
	I have a firewall or antivirus software, is there information available that I can use to prevent blocking of a connection for updates or credit scoring?
	How do I install NetSpawn?
	Is there an easy way to view/enter all of my insurance company producer codes and other information at one time?
	What should I do if I have a rate difference between the Comparative Rater and my company?
	How do I use the new Insurance Scoring/ Real-Time Rating screen?

Recently Added FAQs

	How do I setup and install the ASI 08,10,12,14,16,18 and 20 bridge?
	Bristol West bridging error message: Index was outside the bounds of the array. How do I fix this?
	How do I setup and install the EGI Auto bridge?
	Bridge File Formats
	I am upgrading to the Web Edition of the Comparative Rater. How do I convert my Companies, Lienholders, Misc. Premiums, Lead Sources and Quote Descriptions from my local version to Web Edition?
	Other Helpful Product Links
	Alfa Vision bridge message: User already logged in. Clear Auto-Login Information. When I follow these instructions, I still can't complete the bridge. What do I do?
	Some of the icons on my toolbar are duplicated or grayed out on the desktop version of TurboRater. How do I fix this?
	How do I set up and install the EXCEL General Agency bridge?
	how do i change defaults?
	I get this error message when attempting to rate a quote: Read beyond end of file. What do a I do to fix this?
	I get this error message for Mendota - Unable to obtain score for company. Agency code not found. What do I do?
	How do I set up and install the Pronto General bridge?
	Is there anyway to print out a list of the available violations on the "add violation" screen? I remember (years ago) being able to do that. Thanks! Joyce Munoz Silcox Insurance Services
	the screens are not allowing me to used the dropdown buttons...as in changing the sex from male to female or single to married. please advise what i need to do to correct this problem. thank you!
	How do I set up and install the Titan bridge?
	Comparative Bridge File Formats
	When Bridging to Alfa Vision or Alfa Specialty I receive these error messages: OLE error code 0x800707a6: Unknow COM status code Error Number - 1426. Object OIE is not found. Error Number - 1923. Nesting error. Error Number - 96. What do I do?
	How do I setup and install the Cornerstone bridge?
	What does this error for American Service Insurance (ASI) mean: Error 500 Internal Server error...?
	May motorcycles be quoted? if so, how?
	What does this message mean and how do I get rid of it:' / ' is not a valid date?
	How do I set up and install a bridge to Starr Indemnity?
	What are the system requirements to run ITC's Windows based rating products?
	What should i do when I recieve the Error code: 500?
	How do I e-mail an insurance ID card?
	How do I set up and install the American Freedom Bridge?
	I cannot click on the dropdown lists to highlight other options other than what is defaulted.
	Why is my rate in ITC different than the rate I get when I bridge to Safeco?
	How do I setup and install the Midlands bridge?
	How do I setup and install the bridge for Endeavor?
	How do I set up and install the Lindsay General Bridge?
	How do I set up and install the Select General Bridge?
	How do I setup and install the Hallmark bridge?
	TurboRater Protocols and IP address specification
	How do I setup and install the Aggressive bridge?
	How do I setup and install the First Chicago bridge?
	How do I setup and install the Phoenix bridge?
	How do I setup and install the Hawkeye bridge?
	How do I set up and install the Infinity bridge?
	How do I setup and install the Arrowhead Meritplan bridge?
	How do I set up and install the Deerbrook and/or Encompass bridge?
	Bridging to Haulers website error message: Login Information in ITC Turbo Rater Invalid. No Information has been saved.
	Does window 7 cause problems with any of the bridges or itc rater?
	How do I setup and install the Victoria bridge?
	How do I setup and install the Traders bridge?
	How do I setup and install the Bristol West bridge? NOTE: This file is only needed for these states: AR,IN,OH,OK,TN,TX. The other states have a Realtime rating bridge installed with the rate module and no bridge download is needed.
	How do I set up and install the Alfa Vision bridge?
	How do I install and set up the bridge for American Southwest?
	How do I install the Mendota bridge?