www.insuranceproonline.com

FAQ ID # 66
Last Update : 2009/12/06
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Question / Issue
How do I enter a payment recieved from my customer?

Answer / Solution

To enter a customer payment in InsurancePro:

  1. Bring up your customer's policy and from the Policy Summary Screen select Receive a Payment on the right side of the the screen.  You can also access this quickly by selecting Receive a Payment from the Transactions section on the upper right side of the screen.
  2. Enter the payment information:
      • Choose whether the payment is going to be an agency check writen to the fFinance company OR You are sending the customer's check to the Insurance or Finance company.
      • Payment for - Enter what the payment is for (i.e. monthly payment)
      • Method - How the customer paid (i.e. check)
      • Amount of the payment
      • The Bank Account used
      • Next payment due on: - Select when the next payment is due if applicable
      • Enter any notes needed.
  3. Click Save to exit the screen
  4. Upon exiting the screen you will be asked if you want to print a receipt.


Direct Link to This FAQ
http://www.itcdataservices.com/support/IP6FAQ/?f=66

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