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FAQ ID # 164
Last Update : 2012/03/09
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Question / Issue
How do I void a payment received if incorrectly entered?

Answer / Solution

NOTE: You may need an Administrator to void a payment if you do not have permission to void payments. 

  1. Open the existing policy.
  2. Click on Payment History.
  3. Double click on the payment.
  4. Click on Void Payment.


Direct Link to This FAQ
http://www.itcdataservices.com/support/IP6FAQ/?f=164

Tags
voiding payments

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