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FAQ ID # 561
Applied Systems Bridges - v7.1, v9 & v10
Last Update : 2020/04/24
Rating : Not Rated
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Question / Issue
What settings should be used for Applied Systems Bridges - v7.1, v9 & v10 and Epic?

Answer / Solution

Applied has 2 main bridge listings in TurboRater, plus another that is labelled Epic.  To be able to bridge back and forth you must start in Applied Systems.  This rule is for all versions.
Please note that every Agency Management bridge option has to be named in the
Agency Management Option Name field.
Here are the settings for each version in TurboRater:

Applied Systems v7.1

Applied Systems v9 & v10 settings:

Epic Settings:

 

To activate the bridge to TurboRater on the Epic or TAM side, the agent will need to email Applied Real Time Support at tsrequests@appliedsystems.com.  Applied should have this change made and email the agent back within 24 hours. This will activate TurboRater as an option in the Applied Real Time menu.

The last step is to create the INTDATA folder on ALL PC's in the C:\ICePOC\ folder.
If you get an error message like the one below, check and make sure there is an INTDATA folder created.

 

Exception Details
Exception message:
Custom Bridge type could not be found.
Type of exception:
System.Exception
Exception source:
eCMP.Shared
Exception stack trace:
at PolicyLib.ImportAUPolicy(BridgeData data, USState& state) in C:\SOURCE\TurboRater\Projects\eCMP\eCMP.Shared\AppCode\UtilityLibs\PolicyLib.cs:line 2371 at PolicyLib.ImportPolicy(BridgeData data, USState& state) in C:\SOURCE\TurboRater\Projects\eCMP\eCMP.Shared\AppCode\UtilityLibs\PolicyLib.cs:line 2060 at BridgeLoad.Page_Load(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Exception target site:

1

Note that the bridge requires that the client/quote be bridged from Applied into TurboRater before it can be bridged from TurboRater into Applied. If not done this way, the bridge out of TurboRater will result in the error "A required field 'EXT' is missing from the integration file."

See also FAQ 1063.

 



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http://www.itcdataservices.com/support/CMPWFAQ/?f=561

Tags
Applied Epic Bridges

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