Topics > Program Administration > FAQ ID # 640

FAQ ID # 640
User Status
Last Update : 2016/08/05
Rating : Not Rated
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Question / Issue
What are the status options available for each user?

Answer / Solution

Status Options for Users

  • Active
  • Disabled
  • Locked Out - User tried to login too many times with an incorrect password (unlocks in 5 minutes)

Agency or Location Admin can edit this setting by:

1.     Click on List Users in the Administration menu

2.     Edit the user you wish to unlock

3.     Change dropdown Status

4.     Click the Submit button at the bottom of the box to save and close this screen.

Related FAQs
How an Agency or Location Admin can unlock a user's account
User locked out

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User Status

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