FAQ ID # 225
Last Update : 2018/06/08
Rating : Not Rated
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Question / Issue
Restrict users' access to TurboRater with IP Addresses

Answer / Solution


A TurboRater Agency Admin can limit other user types (Restricted Users, Standard Users, and Location Admins) from accessing TurboRater outside of the agency.
An IP address is a unique number that identifies a computer or router that accesses the Internet. IP addresses are used by computers/routers to communicate with each other on the Internet much the same way people use phone numbers to communicate on the phone. Your IP address is assigned to you by your Internet Service Provider (ISP). 
To use this feature, you must have a static IP address. Static IP addresses do not change. Check with your ISP to obtain your IP(s) and to verify its static, then:
  1. In TurboRater, hover over your name at the upper right and select Preferences. 
  2. Select Agency on the left. 
  3. Click the IP Address Restrictions tile.
  4. Check the Restrict TurboRater access to these IP addresses box.
  5. In the box below, enter all of the IP addresses assigned to your agency. Separate each IP address with a comma (example:, Or, enter a range of IP addresses, by using a dash (example:
  6. Pick the user types to restrict. If not specified, all user types will be restricted (except Agency Admins). 
  7.  When finished, click Save and Exit .

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IP address restrictions restrict user access log in login

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