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FAQ ID # 103
Last Update : 2015/08/25
Rating : Not Rated
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Question / Issue
How do I get to the Support Remote Access page?

Answer / Solution

Support Remote Access:

  1. To have one of ITC's Support Reps remote into your PC Click on this link: http://remote.itcdataservices.com/  OR if you are already in the program, go to the Help menu and select Connect ITC Support/Training or Support Remote Access(Please note - you must have a support rep on the phone when accessing this feature).

  2. The link is also on ITC's main page - http://www.getitc.com/ go to the Support menu at the upper right of the page, and click on Remote Support Access.

  3. Another way is to go to the Support site by going to http://www.getitc.com/support/ and clicking on Remote Support link on the Menu.


Direct Link to This FAQ
http://www.itcdataservices.com/support/CMPWFAQ/?f=103

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Support Remote Access

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